Legal
Terms of Service.
Last updated: 21 September 2026
These Terms of Service ("Terms") govern your access to and use of the Herbalwave website, products and any related services (collectively, the "Services"). By using our Services, you agree to these Terms. If you do not agree, please do not use our Services.
1. About Herbalwave
Herbalwave is a Malaysian health and wellness company that develops evidence-informed nutraceutical products. Product availability, pricing and features described on this website may change and are subject to final approval.
2. Use of Our Website
- You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use of, this site by any third party.
- You must not attempt to gain unauthorised access to any part of our systems, servers or networks.
- Content on this website, including text, graphics, logos and product designs, is the property of Herbalwave and may not be copied or reused without our prior written consent.
3. Product Information
We aim to ensure that product descriptions, images and authentication details are accurate. However, our product range is still being finalised, and information on this website may be updated as products go through regulatory review and approval.
4. Product Verification
Where a verification code is provided, it is intended to help confirm the authenticity of an eligible Herbalwave product. If verification fails or you suspect a counterfeit product, please contact us immediately using the details below.
5. CARE Membership
CARE Membership and any associated rewards are subject to separate terms and conditions, which will be published once the programme is finalised. Participation is voluntary and requires identity and bank verification prior to any reward payout.
6. Limitation of Liability
To the fullest extent permitted by law, Herbalwave shall not be liable for any indirect, incidental or consequential loss arising from your use of our Services. Nothing in these Terms limits any liability that cannot be limited under applicable Malaysian law.
7. Changes to These Terms
We may update these Terms from time to time. Continued use of our Services after changes are posted constitutes acceptance of the revised Terms.
8. Governing Law
These Terms are governed by the laws of Malaysia, and any disputes shall be subject to the exclusive jurisdiction of the Malaysian courts.
9. Contact Us
For questions about these Terms, please contact us at support@herbalwave.com.my.
This page provides a general overview of our terms and is subject to review and update as our products, membership programme and services are finalised.